Refund policy

We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect wig, please contact us within 7 days of delivery.

To be eligible for a return, the wig must be unused, unworn, unwashed, and in its original condition and packaging. For hygiene reasons, wigs that have been worn, cut, colored, washed, or altered may not be eligible for return or refund.

If your return is approved, we will provide instructions for returning the item. Once the returned product is received and inspected, we will notify you about the approval of your refund.

Approved refunds will be issued to the original payment method. Shipping charges may be non-refundable unless the item was damaged, defective, or sent incorrectly.

If you have any questions about returns or refunds, please contact our customer support team.